Healthcare

From fragmented tools to a clinic SaaS serving 45 clinics

A MatterTech engagement with Delta Medic.

Delta Medic project — MatterTech case study
The challenge

Delta Medic ran 12 clinics on a mix of paper diaries, Google Sheets and three disconnected tools. Patient records weren't centralized and no-show rates were climbing.

What we built

We extended our MatterDesk platform into a multi-tenant clinic suite: bilingual patient records, SMS/WhatsApp reminders, doctor scheduling, and per-clinic billing with insurance claim export. Arabic-first UX for reception staff.

Laravel Tenancy Next.js MySQL Twilio AWS
Results

The numbers that matter

45

clinics onboarded in year one

18k

appointments per month

NPS 71

patient satisfaction

MatterTech understood healthcare operations better than the 'healthcare software' vendors we tried first.

Dr. Yasmine Fouad — Medical Director, Delta Medic
Dr. Yasmine Fouad
Medical Director, Delta Medic

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