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Everything clients ask before, during and after a project with MatterTech. Can't find your answer? Ask us directly — we reply within one business day.
Top questions from clients
Every project is quoted fixed after a free scoping call. As anchors: corporate websites start from EGP 45,000, mobile apps and business systems from EGP 180,000, and dedicated teams from EGP 220,000/month. You always know the full price before we start.
Corporate websites take 3–6 weeks, mobile apps 2–4 months, and business systems 3–6 months. Complex platforms ship module by module, so you start using the first module while we build the rest.
Yes — we currently serve clients in KSA, the UAE, Qatar, Germany and the UK. Contracts in USD or EUR, invoicing via SWIFT or Wise, and our GMT+2 team overlaps comfortably with European working hours.
Yes to NDAs — we're happy to sign yours before any detailed discussion. And you own 100% of everything on final payment: code, design files, repositories and infrastructure accounts, in writing.
Every project includes a 60-day warranty covering defects and fixes. After that, optional care plans cover monitoring, updates, security patches and new features — with guaranteed response times under 4 hours and 24/7 uptime monitoring.
Egyptian companies: bank transfer, InstaPay, or cheques for established businesses. International clients: SWIFT or Wise. Projects are billed by milestones — typically 30% kickoff, 40% mid-project, 30% on delivery.
Yes. We start with a paid code and infrastructure audit (typically 3–5 days) that produces a findings report and a roadmap quote. If you proceed with us within 60 days, the audit fee is credited to the project.
Yes — standalone design sprints (research, wireframes, high-fidelity UI, prototypes) are one of our most requested services. You receive complete Figma files ready for any development team, including RTL Arabic versions.
Fully. Bilingual English/Arabic interfaces with true right-to-left layouts, Arabic reports, and bilingual invoices — including ETA e-invoicing compliance where relevant.
Our entire team — 45+ engineers, designers, PMs and QA — works in-house at Smart Village, Giza. We never subcontract your code to third parties. You're welcome to visit and meet the team building your product.
Still have a question?
Our team answers every message within one business day — usually much faster.